Nairobi
Business Plaza, Moi Avenue
Monday- Saturday 7AM - 9PM
sales@serenehomedecor.co.ke
+2547123456789
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How do I place an order?
Simply browse our collection, add items to your cart, and proceed to checkout. You’ll receive a confirmation email after completing your order.
Do you offer installment payment options?
Yes, we provide flexible payment plans for selected items. Check product details or contact support for more information.
How long does delivery take?
Orders within Nairobi typically arrive in 1-3 business days, while deliveries to other locations may take 3-7 business days.
Can I request a custom design?
Yes. We accept custom orders for select items. Contact us with your specifications.
What is your return policy?
We accept returns within 7 days of delivery for unused items in their original packaging. Personalized or clearance items are non-refundable.
INFORMATION ABOUT US